No more manual Duty Manager Logbooks. Log guest complaints wherever, whenever with a direct link to Opera PMS. No paperwork, immediate problem alerts, daily summary emails and automated check-out alerts for departing guests experiencing problems. All in one place.
- Direct Opera Link – collect guest details directly from Opera PMS
- Automated Email alerts – immediately send an email alert to related departments and generate daily summary emails
- 150+ Problem Categories – choose from a variety of guest problems and assign follow-up automatically
- Scorecard Report – keep track of your top problems, trending, member level impact and recommend solutions from the Solution Library
- Farewell Report – email alert for every departing guest on check-out date
