Duty Manager Logbook

No more manual Duty Manager Logbooks. Log guest complaints wherever, whenever with a direct link to Opera PMS. No paperwork, immediate problem alerts, daily summary emails and automated check-out alerts for departing guests experiencing problems. All in one place.

  • Direct Opera Link – collect guest details directly from Opera PMS
  • Automated Email alerts – immediately send an email alert to related departments and generate daily summary emails
  • 150+ Problem Categories – choose from a variety of guest problems and assign follow-up automatically
  • Scorecard Report – keep track of your top problems, trending, member level impact and recommend solutions from the Solution Library
  • Farewell Report – email alert for every departing guest on check-out date
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