Did your guest leave happily? Find out by sending a follow-up email before its too late. Automated post-stay email sent to all your loyal members, satisfaction check and social media referral all in one email. Capture unhappy guests and turn them around while you still can.
- Automated Email – triggered after the check-out, guests receive a personalized email from the hotel GM
- Loyalty Recognition – Thank your members for their loyalty
- Problem Handling – capture negative experiences before they make it online and recover the guest before your GSTS survey arrives
- Branded design – tailor the format to be in-line with your brand identity
- Tracking – Track whether guests received, opened and read the email