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BPN Maestro offers powerful tools helping you to simplify your hotel operation, supporting your frontline staff in working more efficiently while providing the analytics you need. Stop wasting time on paperwork and instead focus on whats really important – your guests.


Online Duty Manager Logbook
No more manual Duty Manager Logbooks. Log guest complaints wherever, whenever with a direct link to Opera PMS. No paperwork, immediate problem alerts, daily summary emails and automated check-out alerts for departing guests experiencing problems. All in one place.

Guest Request Manager (GRM)
What if your operator could log a guest request in a mere 3 clicks? Instant SMS alerts to the housekeeper in-charge of the room, item delivery tracking, reminder SMS and daily statistics. No more follow-up calls and manual paperwork, but all the insight you need.

GRM Mobile App
Our simple and intuitive GRM Companion App is available for all mobile devices and in multiple languages, allowing for efficient guest request communication while designed to be easy to use for all team members, regardless of their level of technical knowledge.

Poststay Email
Did your guest leave happily? Find out by sending a follow-up email before its too late. Automated post-stay email sent to all your loyal members, satisfaction check and social media referral all in one email. Capture unhappy guests and turn them around while you still can.

Solution Gallery
1000+ hotel inspection pictures across dozens of albums, all categorized and tagged for your easy review. Explore hotels from numerous brands and chains online and search for specific categories to see what other hotels are doing, all from the comfort of your computer.

Solution Library
A library of best practices; tools; formats; collaterals; etc. aimed at driving specific areas of your operation. Categorized by tags such as “Front Office, Housekeeping, COVID, etc”, this library aims to provide a treasure trove of best practices to for your easy implementation.

Hotel Solutions should not break the bank. Find a plan that works for your hotel and choose exactly what modules you need. No hidden costs, no setup fee, no commitment. We are as flexible as you need us to be.
Contact Us
BPN Solutions Pty Ltd
The Best Practice Network for Hoteliers
PO Box #243, Petersham
Sydney NSW 2049
Australia
Careers
Work from home or in our trendy office filled with beanbags and free food, we are a passionate bunch of geeky hoteliers who are always on the lookout for like-minded misfits. Send through your CV today!