BPN Maestro offers powerful tools helping you to simplify your hotel operation, supporting your frontline staff in working more efficiently while providing the analytics you need. Stop wasting time on paperwork and instead focus on whats really important – your guests.
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Focus
Simplify your daily tasks, work more efficiently and focus on whats important.
Analysis
Drive your service quality by understanding your challenges, all in one daily report.
Solutions
Find solutions with suggestions from our Solution Library and focus on whats important.
Succeed
Drive your guest experience by responding faster and smarter to your loyal guests.
Online Duty Manager Logbook
No more manual Duty Manager Logbooks. Log guest complaints wherever, whenever with a direct link to Opera PMS. No paperwork, immediate problem alerts, daily summary emails and automated check-out alerts for departing guests experiencing problems. All in one place.
Guest Request Manager (GRM)
What if your operator could log a guest request in a mere 3 clicks? Instant SMS alerts to the housekeeper in-charge of the room, item delivery tracking, reminder SMS and daily statistics. No more follow-up calls and manual paperwork, but all the insight you need.
GRM Mobile App
Our simple and intuitive GRM Companion App is available for all mobile devices and in multiple languages, allowing for efficient guest request communication while designed to be easy to use for all team members, regardless of their level of technical knowledge.
Poststay Email
Did your guest leave happily? Find out by sending a follow-up email before its too late. Automated post-stay email sent to all your loyal members, satisfaction check and social media referral all in one email. Capture unhappy guests and turn them around while you still can.
Solution Gallery
1000+ hotel inspection pictures across dozens of albums, all categorized and tagged for your easy review. Explore hotels from numerous brands and chains online and search for specific categories to see what other hotels are doing, all from the comfort of your computer.
Solution Library
A library of best practices; tools; formats; collaterals; etc. aimed at driving specific areas of your operation. Categorized by tags such as “Front Office, Housekeeping, COVID, etc”, this library aims to provide a treasure trove of best practices to for your easy implementation.
No On-Site Setup
You don't have to fly us in and pay setup fees, everything can be done remotely by us or your local IT team. All we need is Opera PMS and the internet, that's it.
Safe Cloud Storage
All data is stored securely in the cloud, accessible to you whenever you need it and ready to be deleted with one click if you wish to. All data is yours and yours alone.
Problems & Solutions & Trainings
Each module comes with a detailed problem summary but also suggested best practices from our Solution Library and related Training from the Training Catalogue.
Help & Support
Yes, we do need sleep, but we are here when you need us. Chat support, Skype, WhatsApp, WeChat, even Carrier Pigeons will do when it comes to solving problems.
White Label
It looks and feels like your brand!
Each module is fully branded and aligned with your brand colors on every site and guest facing content.
Flexible Payment and Subscriptions
No huge investment, no long contracts. We offer semi-annual and annual subscriptions. Choose a plan that suits your hotel, no strings attached.
Language Support
Not just the interface, but all information delivered to your team will be in their native language, including Mandarin Chinese.
Fair Prices
Quality should not break the bank. We are affordable and provide you exactly what you need to assist your frontline staff. No fluff, no nonsense and no hidden limitations or costs for the hotel.
Free Trial
1 month
$0
Try before you buy
Complimentary access for 1 month
Free of charge
Duty Manager Logbook
Guest Request Manager
Poststay Email
Solution Gallery
Solution Library
Trio
Per Month Per Annum
$200
All the basics
Everything you need in one subscription
Billed Annually
Duty Manager Logbook
Guest Request Manager
Poststay Email
Solution Gallery
Solution Library
Ensemble
Per Month Per Annum
$280
Our Best Deal
Most suitable for small and medium hotels.
Billed Annually
Duty Manager Logbook
Guest Request Manager
Poststay Email
Solution Gallery
Solution Library
Orchestra
Per Month Per Annum
$330
All the features
Full access to the entire BPN Maestro Suite
Billed Annually
Duty Manager Logbook
Guest Request Manager
Poststay Email
Solution Gallery
Solution Library
Hotel Solutions should not break the bank. Find a plan that works for your hotel and choose exactly what modules you need. No hidden costs, no setup fee, no commitment. We are as flexible as you need us to be.
Contact Us
BPN Solutions Pty Ltd
The Best Practice Network for Hoteliers
PO Box #243, Petersham
Sydney NSW 2049
Australia
Careers
Work from home or in our trendy office filled with beanbags and free food, we are a passionate bunch of geeky hoteliers who are always on the lookout for like-minded misfits. Send through your CV today!