Hotel Quality SolutionsFor Hoteliers, By Hoteliers

Powerful, intuitive yet affordable hotel quality solutions aimed at supporting your daily operation. No fluff, no unnecessary features, but still everything you need to deliver fast and efficient guest experiences.
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About

Powerful tools, detailed reports, affordable pricing for every hotel.

BPN Maestro offers powerful tools helping you to simplify your hotel operation, supporting your frontline staff in working more efficiently while providing the analytics you need. Stop wasting time on paperwork and instead focus on whats really important – your guests.

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What We Offer

Solutions for each major step of your guest journey. Support where it matters.

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Online Duty Manager Logbook

No more manual Duty Manager Logbooks. Log guest complaints wherever, whenever with a direct link to Opera PMS. No paperwork, immediate problem alerts, daily summary emails and automated check-out alerts for departing guests experiencing problems. All in one place.

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Guest Request Manager (GRM)

What if your operator could log a guest request in a mere 3 clicks? Instant SMS alerts to the housekeeper in-charge of the room, item delivery tracking, reminder SMS and daily statistics. No more follow-up calls and manual paperwork, but all the insight you need.

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GRM Mobile App

Our simple and intuitive GRM Companion App is available for all mobile devices and in multiple languages, allowing for efficient guest request communication while designed to be easy to use for all team members, regardless of their level of technical knowledge.

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Poststay Email

Did your guest leave happily? Find out by sending a follow-up email before its too late. Automated post-stay email sent to all your loyal members, satisfaction check and social media referral all in one email. Capture unhappy guests and turn them around while you still can.

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Solution Gallery

1000+ hotel inspection pictures across dozens of albums, all categorized and tagged for your easy review. Explore hotels from numerous brands and chains online and search for specific categories to see what other hotels are doing, all from the comfort of your computer.

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Solution Library

A library of best practices; tools; formats; collaterals; etc. aimed at driving specific areas of your operation. Categorized by tags such as “Front Office, Housekeeping, COVID, etc”, this library aims to provide a treasure trove of best practices to for your easy implementation.

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What You Can Expect

Why we are different than all the others and why that should matter to you.

No On-Site Setup

You don't have to fly us in and pay setup fees, everything can be done remotely by us or your local IT team. All we need is Opera PMS and the internet, that's it.

Safe Cloud Storage

All data is stored securely in the cloud, accessible to you whenever you need it and ready to be deleted with one click if you wish to. All data is yours and yours alone.

Problems & Solutions & Trainings

Each module comes with a detailed problem summary but also suggested best practices from our Solution Library and related Training from the Training Catalogue.

Help & Support

Yes, we do need sleep, but we are here when you need us. Chat support, Skype, WhatsApp, WeChat, even Carrier Pigeons will do when it comes to solving problems.

White Label

It looks and feels like your brand!

Each module is fully branded and aligned with your brand colors on every site and guest facing content.

Flexible Payment and Subscriptions

No huge investment, no long contracts. We offer semi-annual and annual subscriptions. Choose a plan that suits your hotel, no strings attached.

Language Support

Not just the interface, but all information delivered to your team will be in their native language, including Mandarin Chinese.

Fair Prices

Quality should not break the bank. We are affordable and provide you exactly what you need to assist your frontline staff. No fluff, no nonsense and no hidden limitations or costs for the hotel.

Pricing and Subscriptions

Flexible Plans that work for you

Trio
Per Month Per Annum
$200
All the basics
Everything you need in one subscription
Billed Annually
Duty Manager Logbook
Guest Request Manager
Poststay Email
Solution Gallery
Solution Library
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Ensemble
Per Month Per Annum
$280
Our Best Deal
Most suitable for small and medium hotels.
Billed Annually
Duty Manager Logbook
Guest Request Manager
Poststay Email
Solution Gallery
Solution Library
Buy Now
Orchestra
Per Month Per Annum
$330
All the features
Full access to the entire BPN Maestro Suite
Billed Annually
Duty Manager Logbook
Guest Request Manager
Poststay Email
Solution Gallery
Solution Library
Buy Now

 

Hotel Solutions should not break the bank. Find a plan that works for your hotel and choose exactly what modules you need. No hidden costs, no setup fee, no commitment. We are as flexible as you need us to be.

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We Are Where You Need Us

24/7 Support, always only one click away

Contact Us

BPN Solutions Pty Ltd
The Best Practice Network for Hoteliers
PO Box #243, Petersham
Sydney NSW 2049
Australia

hello@bpn-solutions.com

Careers

Work from home or in our trendy office filled with beanbags and free food, we are a passionate bunch of geeky hoteliers who are always on the lookout for like-minded misfits. Send through your CV today!

find.jobs@bpn-solutions.com

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